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Section: Sales Vacancy 1450 |
| Post:Technical Support Rep |
Salary contractual |
| |
| Requirements and conditions |
| Age: |
Has no value
|
| Gender |
Has no value
|
| Education: |
no
|
| Work schedule: |
Has no value
|
| Work place: |
London
|
| The announcement text: |
SUMMARY
Provide support to staff on all company supported applications. Troubleshoot computer problems and determine source, and advise on appropriate action. Complete application project-based work.
PRIMARY RESPONSIBILITIES
Answer staff questions in person and via phone on all company supported applications.
Troubleshoot computer problems.
Determine source of computer problems (hardware, software, user access, etc.).
Advise staff on appropriate action.
Serve as liaison between staff and the technology department to resolve issues.
Work one-on-one with staff on application projects.
Provide recommendations on company application purchases.
Document resolutions for future reference.
Other duties as assigned.
ADDITIONAL RESPONSIBILITIES
Perform hardware and software installations.
Provide on-the-job training to new department staff members.
Provide computer orientation to new company staff.
KNOWLEDGE AND SKILL REQUIREMENTS
Basic reading, writing, and arithmetic skills required. This is normally acquired through a high school diploma or equivalent.
Advanced knowledge of company supported applications. Ability to learn and support new applications. Work with staff requires interpersonal skills. This is normally acquired through a combination of a Bachelor`s Degree and three to five years of application experience.
WORKING CONDITIONS
Working conditions are normal for an office environment. Work requires almost exclusive work using a telephone and computer.
Compensation: $13-$17 an hour
Principals only. Recruiters, please don`t contact this job poster.
Please, no phone calls about this job!
Please do not contact job poster about other services, products or commercial interests.
|
| Contact information |
| Employer: |
Максимум-Клуб
|
| Email: |
|
| Phone: |
563-96-62
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| |
Publication date: 2009-12-15 19:01:51
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